Frequently Asked Questions
Running a business is hard enough without confusing analytics software making things worse. We built ProtoStack because we got tired of watching smart business owners drown in data they couldn't actually use. Here's what people ask us most — and what we're genuinely excited to explain.
We take your messy data and turn it into actual insights you can act on. Our AI looks at patterns humans would miss — customer behavior shifts, revenue leaks, growth opportunities hiding in plain sight. Think of us as having a brilliant analyst on your team 24/7. You get dashboards that make sense, predictions that help you plan smarter, and alerts when something important changes. No more guessing.
Most clients are seeing real data within 14 days. We handle the heavy lifting of connecting your systems, cleaning your data, and building your first dashboards. Some setups are faster (small operations with clean data), others take 3-4 weeks if you've got complex legacy systems. But we keep you in the loop the whole time. You're never left wondering what's happening behind the scenes.
We work with everyone from 5-person startups to operations with hundreds of employees across Romania and beyond. Whether you're in Ploiești or Iași, we've got you. The platform scales with you — starts simple, gets more powerful as your business grows. We've built this so you're not paying for features you don't need today, but they're there when you need them tomorrow.
We don't believe in surprise invoices or hidden fees. Pricing is based on how much data you're processing and which features matter to your business. Most companies spend between 890-4,500 RON monthly, depending on what they're tracking. We'll give you a real number after talking through your needs. No sales theater. And yes, we offer annual plans that save you money.
We're confident enough to back this up. If ProtoStack isn't working for you after 45 days, we'll refund your setup fee and get out of your way. No arguments. But honestly? We've only had 3 people take us up on this in 8 years. That's because we spend time understanding what you actually need before we start building your dashboards.
Call +40 161 002 672 or email [email protected]. We've got real humans answering during business hours — not a chatbot maze. For emergency issues, we respond within 2 hours. Smaller questions get answered the same business day. We're based in Ploiești (Bulevardul Unirii 136, 105062), so if you want to sit down and talk strategy, we're here.
Probably, yes. We connect with accounting software, CRM platforms, e-commerce systems, even custom databases your developer built 5 years ago. Give us your tech stack and we'll tell you what we can hook up. Most integrations happen within your first week. And if we find something we don't support, we'll tell you straight instead of pretending we can make it work.
Your data is yours. You can export everything in standard formats anytime you want — no lock-in tricks. We've been running since 2016 and we're profitable. But even if something changed, your data doesn't disappear with us. We keep encrypted backups, and you maintain access to your information. Security and trust aren't negotiable for us.